AW
Angelica W

1 reviews | Active since Jul 2015

02 Jul 2015, 09:42

4 Days waiting for my change!!!!!!

On Monday 29/06/2015 I ordered a pizza from domino's Tableview. Once the delivery guy had arrived he advised that he had no change to give me but promised to be back within 30 minutes to bring it to me, It came to after 3pm that same day and he had not returned I than called in a spoke to the manager on duty who promised that will be sending him to drop it off for me and he apologised. Tuesday came and I had to call in again I spoke to a different manager on duty and again got promised!!!!!! Today is Thursday!!! This is really disappointing that a customer has to phone countless time and get no where.

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Replies (1)
Domino's Pizza
Domino's Pizza's reply06 Jul 2015, 08:38
Official
Hello Angelica87,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-26436

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm