1 reviews | Active since Nov 2019
DOLL ME UP IN VANDERBIJLPARK DO NOT HAVE CUSTOMER SERVICE...THEY SHOULD RECTIFY THIS OR PAY BACK MY MONEY.
Good day, I HAVE BOUGHT LENGERIE AT DOLL ME UP IN MAY 2020, I UNDERSTAND THAT IT WAS LOCK DOWN LEVEL 4 IF NOT MISTAKEN, AND THAT THEY DID NOT HAVE IT IN STOCK BY THE TIME, BUT FOR ME TO HAVE IT ORDERD, THEY SAID I HAD TO PAY FIRST WHICH I DID WITH NO PROBLEM. I PAID AN AMOUNT OF R349 VIA A SPEED POINT AND I WAS HELPED BY THE LADY NAMED KAREN. KAREN HAD CONFIRMED WITH LISA THAT THE PACKAGE WILL BE IN STORE BEFORE THE END OF THE MONTH. IN JUNE I CALLED AND SPOKE TO LISA WHO TOLD ME THAT IT HAS NOT ARRIVED AS YET AND I STILL UNDERSTOOD. FROM THEN TILL NOW NO ONE CALLED ME TO TELL ME THAT ITS STILL NOT THERE. I WENT TO THE STORE 5 TIMES AND THE STORE IS STILL CLOSED. I CALLED THE NUMBER I FOUND ON THE INTERNET AND SPOKE TO LISA WHO SAID SHE NO LONGER WORKS THERE. I FAIL TO UNDERSTAND HOW THEY DO CUSTOMER SERVICE. IF I OWED THEM THEYD REMEMBER ME BUT NOW THAT THE OWE ME AND HAVE NO DECENCY TO KEEP INTOUCH WITH ME. I AM STARTING TO THINK THAT I WILL NOT GET IT AND SO IS MY MONEY.
