WORST ONLINE COMPANY EVER!!

I order a swimming costume on the 27th of September. On the 21st of October, they let me know that the package never arrived. I asked for my money back. They said after 15 days I will be able to get money. It's now the 24th of November and still nothing!! I email them every single day, with absolutely no response. This is ridiculous! My friends warned me about them, I wish I listened. This is not the first time.. This company is absolutely horrible. STAY AWAY!!!