Worst ever service!!!

If it were possible I would not rate any stars!

I placed an order and processed the payment on the 1st of April.. Their site is set up such a way that if an item is not available, it cannot be ordered - hence all my items were supposed to be in stock as my order and payment was successful....

Once restrictions were lifted and I started enquiring the stories began....

1st they had to check stock - which didn't make sense as it was during the lockdown... where could the stock go????? Then they were waiting for suppliers....

They always take very long to respond and I had to keep on asking and asking and asking....

Eventually they agreed to give me a refund and nothing happened since. My emails are not answered and I still haven't received my refund.

This is the worst experience ever and I will not encourage anyone to support this business!!!