TERRIBLE SERVICE, NO REFUNDS ONLY EXCHANGES AND NOT WHAT YOU WANT

Buyer beware ! Read their Terms and Conditions and only buy for the amount you are prepared to loose. They DO NOT offer refunds and exchanges can only be to the value of the exchange or more by you paying in. (so no money as a credit just a Doll Me Up credit). They will send you your order (maybe) but your woes start when you want to exchange something . My order received on the 7/11/2017.Advised needed to exchange and parcel sent at my own expense via PostNet on the 14/11/2017. In spite of many emails from me and 2 sms from Postnet to them on the 16/11 & 22/11( I called PostNet to check and they confirmed) advising the parcel is ready for collection it was only collected yesterday 5/12/2017 after me following up again !!! The items I wanted in exchange are no longer on the site or available due to all the time it took for collection. Yesterday I get told they are arranging 2 new items (that I did not order and do not want) for the exchange. I sent an email saying I did not order or want these new items and tried calling the numbers on the web page but no reply via email and no answering of phones (cells) either. So read into that what you will. I have made my conclusion.