No Delivery or refund

<p>I have placed an order 26/02/2017 and paid in full.</p> <p>I was advised that orders can take up to 10-17 working days.</p> <p> </p> <p>On 14 March I was informed that they have run into some "red tape"</p> <p>They had problems getting their shipment released from customs.</p> <p> </p> <p>On 23/03/2017 I again enquired regarding my order, where upon I was informed that two of their parcels were released, and I was asked to wait a few more Days!</p> <p>I then asked to cancel my order and be refunded.</p> <p>I was asked to forward my banking details and was assured that they will do the refund at the end of March!</p> <p> </p> <p>31/03/2017 I send an email checking if my refund was going to be actioned.</p> <p>I was assured that the refund will be done that afternoon.</p> <p> </p> <p>03/04/2017 Still no refund, send another email.</p> <p>Got a reply from Glynis-Lynn asking me to complete a "Client banking details request form" Yet another stall tactic!</p> <p> </p> <p>04/04/2017 More promises as nothing has been paid up till today! </p> <p> </p> <p>06/04/2017 Still no refund, and nobody is even taking the time of day to get back to me after I have send yet another email and text message informing them of my intention to take the matter up with my lawyer!</p> <p> </p> <p>So this company must have cash flow problems - be careful very careful - they take your money, don’t deliver and don’t refund! I am handing this matter to my lawyer this afternoon. I gave them ample time to respond/refund - but they chose the hard way!</p> <p> </p> <p>To all potential new clients - be very careful - Doll Me Up is not the company to use!!!!</p>