Getting there

So today I finally got my package and trust me it was a very long and painful wait! This is also my second review, my first was 1 star related to this purchase, if I could add zero I would.

This time round I’m giving it a 3, simply due to the time Lisa has taken out to profusely apologize and also taken the time to share their challenges as a small business. Of course as a customer we are enclined to ‘not care’, but surely one needs to acknowledge when a business takes ownership for messing up, trying to improve and especially if they’ve compensated you in one or or another, which they have without me having to suggest or demand.

So get your ducks in a row on your processes, I sincerely hope that my next ‘out of stock’ will allow me to review with a 5 star rating.