Disgusting service!! STAY AWAY!!

Item: Doll Me Up
Rating: 1
Author: Natalie W

I have never been so disgusted in a company’s service or the lack there of!! I tried to enquire about stock on hand for a costume for my anniversary weekend way..first i was ignored on fb messenger after the 1 response i got asking for my number, 4 days later i moved to their whatsapp number and again tried to get answers...eventually I received a response that they HAD stock and she would send pics, i did explain that i was pushed for time and needed it urgently....for another three days i sent reminders. She logged on but didnt read my messages...then today after battling for almost 10 days i told her NOT TO BOTHER i then get the immediate response “oh sorry i dont have stock” seriously?? Disgusting!! Clearly business is booming if they can afford to “not bother with clients”

I now have NO time left to Find something in the shops before i go away...I thought i just had bad luck but i will most definitely refer people to Hellopeter for reference!

Helpful (0)

Replies (4)

Doll Me Up's replyOfficial

07 Oct 2020, 15:05

Good day
I am sorry for your experience. My intention was not to make you feel like I do not want to help you. As stated, I do not have stock of the item you would like or anything similar. My intention was not to make you feel this.

Regards,
Lisa
Owner of Doll Me Up Fashion

Doll Me Up's reply07 Oct 2020, 15:05

Official

Natalie W's updateReviewer Update

07 Oct 2020, 15:16

it took you almost 10 days to give me a simple answer that i needed...you ONLY respond when I comment publicly on ur fb page “which u removed “ or now on hellopeter.

I told u i was short on time which u wasted and now left me stranded!

And then u have the audacity to pvt msg me telling how this post will destroy ur business....Spare me please!

People should know how shocking ur service is.

Natalie W's update07 Oct 2020, 15:16

Reviewer Update

Doll Me Up's replyOfficial

07 Oct 2020, 15:23

I was not able to help you. I told you that Hello Peter comments destroy small businesses because I do not feel that your claims are fair towards me or my company. I am sorry we could not help you get something for your anniversary.

Doll Me Up's reply07 Oct 2020, 15:23

Official

Natalie W's updateReviewer Update

07 Oct 2020, 15:30

You seem to be sorry to allot of clients on here...
It was ur lack of service and feedback doing the damage to ur business, not my honesty!

Natalie W's update07 Oct 2020, 15:30

Reviewer Update

You seem to be sorry to allot of clients on here...
It was ur lack of service and feedback doing the damage to ur business, not my honesty!