IR
Itumeleng R

1 reviews | Active since Sept 2021

29 Sept 2021, 15:45

Repulsive and Sickening Service by Dolce Looks

What a Preposterous Service,

******** of note. In accordance with Consumer Protection Act, Customer is LEGALLY entitled to a no-questions-asked return for a period of 5 days after purchase for UNWANTED GOODS which is called a cooling-off time. And I cannot be penalized for breaking the "contract" with full cash back

I am blatantly refused my refund with hideous excuses. I have made my stance clear with them within less than 24 hrs of my purchase and yet I am refused my money. So basically Dolce is entitled to monies even after customers have made themselves clear on the UNWANTED GOODS?

I have to keep arguing back and forth with monies due to me. Ridiculous, disgusting and appalling entitlement over peoples monies.

I have a business too and I would never treat my customers in this manner.

I will explore other alternatives in litigating this until I get my refund.

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