ME
Maureen E

1 reviews | Active since Nov 2021

03 Nov 2021, 08:39

VERY VERY BAD SERVICE

IT APPEARS THAT THIS COMPANY IS A ****! THEY DO NOT REPLY TO EMAILS THEY DO NOT ANSWER THEIR PHONE AND THEIR WHATSAPP NUMBER DOES NOT WORK THEY TAKE YOUR MONEY AND THEN JUST NOTHING ......... I HAVE SENT SO MANY EMAILS AND MESSAGES AND REVIEWS BUT NO RESPONSE. WHAT I ORDERED WAS NOT WHAT THEY SENT TO ME. THIS IS ********. I WANT TO RETURN IT BUT THEY MAKE NO CONTACT WITH ME. I NEED "NIKITA" TO ANSWER ME - SHE JUST IGNORES ALL CORRESPONDENCE I HAVE SENT TO THEM. I WISH I HAD NOT PURCHASED FROM THIS COMPANY - WE NEED TO SORT THIS OUT URGENTLY YOU CAN'T KEEP MY MONEY FOR INCORRECT GOODS SENT, YOU NEED TO MAKE CONTACT WITH ME

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Replies (1)
Dog Box SA
Dog Box SA's reply03 Nov 2021, 22:50
Official
Hi Maureen

we do apologise for this, we have been having a torrid time with our servers at present.

we have had this sorted for you,

please let us know if you have any other concerns & we’ll gladly help out