BO
Belinda O
1 reviews | Active since Aug 2021
10 Aug 2021, 14:06
BAD SERVICE
I placed an order on 30 July 2021 and received it on 5 July 2021. However within half an hour of receiving it i emailed them to log a return as they mention on the site that you must log returns within 24 hours of receiving the product. I am yet to receive any response from them and i have emailed them a few times since then. The whatsapp number on the website does not even work so there is no way of contacting them telephonically, Very disappointing Bad Service . Not sure what i a going to do to get my refund.
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Dog Box SA's replyOfficial
10 Aug 2021, 15:20Hi Belinda
this was tendered to by our team, please be sure to double check your spam folder, we did send through the return address along with the return policy, we will sendthigu through once again, please double check your spam folder from your end with regards to this.
let us know if you have any other queries & we’ll gladly help out
this was tendered to by our team, please be sure to double check your spam folder, we did send through the return address along with the return policy, we will sendthigu through once again, please double check your spam folder from your end with regards to this.
let us know if you have any other queries & we’ll gladly help out
Dog Box SA's reply10 Aug 2021, 15:20
Official
Hi Belinda
this was tendered to by our team, please be sure to double check your spam folder, we did send through the return address along with the return policy, we will sendthigu through once again, please double check your spam folder from your end with regards to this.
let us know if you have any other queries & we’ll gladly help out
this was tendered to by our team, please be sure to double check your spam folder, we did send through the return address along with the return policy, we will sendthigu through once again, please double check your spam folder from your end with regards to this.
let us know if you have any other queries & we’ll gladly help out