Refund

Dodos Emala Mall Emalahleni Mpumalanga I had a very bad service,bought shoes for my Aunt,She doesn't like them try to return them on Thursday for a refund they told me I must come back on Saturday and I understand and they will send me a message once every is ready for a refund,waited no message came,I asked at work to knock off early on Saturday so I can pass by and get my refund when I got there was told to come back on Monday.I am working I cannot keep running after them for my money for something that I am no longer interested in buying,they seem not to care or anything,I want my money and I am not going to them they will bring it me at work,when I knock off the shop is already closed.they quick to take out money but when they must refund they keep on sending you up and down like a headless chicken,I want my money