

DocSurge Medical
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2016
AN ADJUSTABLE CHAIR WAS ORDERED MONTHS AGO BUT WAS NOT DELIVERED, EVEN AFTER SENDING PROOF OF PAYMENT TO SUE IN SALES.TRIED PHONING TODAY BUT NO REPLY, ONLY RECORDED MESSAGES
1 reviews | Active since Jun 2016
AN ADJUSTABLE CHAIR WAS ORDERED MONTHS AGO BUT WAS NOT DELIVERED, EVEN AFTER SENDING PROOF OF PAYMENT TO SUE IN SALES.TRIED PHONING TODAY BUT NO REPLY, ONLY RECORDED MESSAGES
1 reviews | Active since Feb 2017
I ordered a portable oxygen machine from DocSurge and paid the deposit immediately as it was half the price of anything else I could get in the market. They immediately communicated the timelines as the product was coming from China and promised to keep me in the loop, which they did. Then, due to the USA / Iran war the product got stuck in Dubai. The team at DocSurge communicated every few weeks and let me know once our product was on its way again and advised that I should pay the balance. When it landed in Jhb, they delivered it to me the next day, to save me from needing to collect it, which I thought was a lovely gesture, as the delay had not been their fault. The portable oxygen machine is excellent. Its quiet and comes with a carry bag and a car charger which is a real plus as we used it to travel around the Pilanesberg Game Reserve. The plug is too small for our sockets in South Africa, but I simply used a standard kettle cord that worked perfectly. Thank you for all your help and perseverance DOGSURGE team. Jacqui
1 reviews | Active since Feb 2017
I ordered a portable oxygen machine from DocSurge and paid the deposit immediately as it was half the price of anything else I could get in the market. They immediately communicated the timelines as the product was coming from China and promised to keep me in the loop, which they did. Then, due to the USA / Iran war the product got stuck in Dubai. The team at DocSurge communicated every few weeks and let me know once our product was on its way again and advised that I should pay the balance. When it landed in Jhb, they delivered it to me the next day, to save me from needing to collect it, which I thought was a lovely gesture, as the delay had not been their fault. The portable oxygen machine is excellent. Its quiet and comes with a carry bag and a car charger which is a real plus as we used it to travel around the Pilanesberg Game Reserve. The plug is too small for our sockets in South Africa, but I simply used a standard kettle cord that worked perfectly. Thank you for all your help and perseverance DOGSURGE team. Jacqui
1 reviews | Active since Sept 2023
We were looking for mouthpieces. They had a good special running, but unfortunately, they never materialised. After paying online for the product, Suzanne turns out to be a *****, and no one should ever buy anything from this company.
1 reviews | Active since Sept 2023
We were looking for mouthpieces. They had a good special running, but unfortunately, they never materialised. After paying online for the product, Suzanne turns out to be a *****, and no one should ever buy anything from this company.
Hellopeter has tracked DocSurge Medical across 7 reviews. DocSurge Medical hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used DocSurge Medical? Write a review to help others decide.