Useless service provider, Dobsonville ambulances

My aunt is sick and I have called the clinic since 00:00 this morning and no ambulance was dispatched for her. When I called again at 05:00 I was told that there is only 1 ambulance seeing to area around Dobsonville including Bram fisher that I found troublesome and ridiculously that Soweto people are bering assisted by only one ambulance when there are 3 hospitals close to Bram fisher. The service is unacceptable. Can the depart of health please do something about this is is just not right on all levels. We must now loose someone just because we don't the source of transport to take her to the hospital. This is just very wrong.