cC
carol C

1 reviews | Active since Aug 2016

02 Jun 2017, 15:31

CYLINDER HEAD BOUGHT THAT HAD A HOLE IN IT, REFUND IGNORED / REFUSED

<p>Fri 14-Oct-16 10:27 AM</p> <p>Good Day;</p> <p>I have spoken to Manie. I will ask him to contact you as soon as he can. I have given all the information I can from my side so I will discuss with Manie to contact you.</p> <p>Regards</p> <p>Storm Jennings</p> <p>D&O Truck Sales</p> <p> ********** </p> <p> </p> <p>From: Carol Allen (Butil) ********** <br /> Sent: Friday, October 14, 2016 8:55 AM<br /> To: 'Admin'<br /> Subject: RE: BUTIL LOGISTICS CC</p> <p>Good day</p> <p>Any feedback?</p> <p>Kind Regards / Vriendelike Groete</p> <p>Carol Allen</p> <p> </p> <p>From: Admin ********** <br /> Sent: Thursday, October 13, 2016 12:11 PM<br /> To: 'Carol Allen (Butil)'<br /> Subject: RE:</p> <p>I will sit down with Mr. Odendaal when he is back in the office later today and I will email you as soon as I have discussed the issue to find out what is happening.</p> <p>Storm Jennings</p> <p> </p> <p>From: Carol Allen (Butil) ********** <br /> Sent: Thursday, October 13, 2016 11:20 AM<br /> To: 'Admin'<br /> Subject: RE: <br /> Importance: High</p> <p>Hi Storm</p> <p>Thank you for your feedback.</p> <p>The fact of the matter is, the Cylinder Head has a whole in it.</p> <p>It didn’t just happen.</p> <p>Since I purchased the new cylinder head, my truck has been running, and everything is working 100%</p> <p>I had more than 4 weeks down time and spend approx. R30 000 for the head which I could not use.</p> <p>How are we going to resolve this.</p> <p>Surely they cannot expect me to pay for the faulty head.</p> <p>Kind Regards / Vriendelike Groete</p> <p>Carol Allen</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>From: Admin ********** <br /> Sent: Thursday, October 13, 2016 9:57 AM<br /> To: ********** /> Subject:</p> <p>Good day;</p> <p>I spoke to Manie Herbst, the manager at D&O Trucks & Spares.</p> <p>He informed me that Frik Odendaal has been made aware of this issue already. George has said that he has already spoken to you.</p> <p>I have now been told to scan and email the Pressure Test Certificate through to you.</p> <p> </p> <p>Please let me know if you have any further queries and I will forward all through to Manie Herbst and Frik Odendaal.</p> <p>Regards</p> <p> </p> <p>DANKIE HET PAYMENT ONTVANG SODRA DIT WYS MORE OGGEND SAL EK LAAT WEET DANKIE GEORGE</p> <p> </p> <p>From: Carol Allen (Butil) ********** <br /> Sent: Tuesday, 16 August 2016 4:23 PM<br /> To: ********** /> Subject: RE: PROOF OF PAYMENT - BUTIL LOGISTICS CC</p> <p>Good day,</p> <p>Payment was made.</p> <p>Please ensure that all our company information reflects on the invoice please.</p>

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