D&D tactical doesn't care.

It's 12.50 AM & I go to put the alarm on. Punch in my code as I do ever night & this beeping starts going off. Constant load beeping with the "System" light highlighted. I try to press the numbers again but the alarm pad is not reacting at all. Now I'm thinking OK there's obviously something wrong with the "system" as that's the light that's going off so I call ********** 050 to get some sort of guidance. The person on the phone obviously has no idea *** to do & ends up concluding that a technician must & can only be called in the morning & that we have to sleep with this constant beeping all night. To someone who has to get up for work tomorrow that was like saying "**** you, we don't care" ???