Disgusting Thato and Leona DMF Clearwater service

So I went to Dmf Clearwater mall to return a pair of shoes that do not fit me due to the fact that they were labeled incorrectly. I only realized that when I wore the shoes and they were so uncomfortable. The shoe sticker was written size 37 but the bottom of the shoe said 36.

I don’t know if Thato is the store manager if he is he should be fired as he refused bluntly to give me the regional managers email address. He had the worst attitude and told me that he will not take back the shoes.

First of all I let a lot of incorrect price issues slide, I don’t complain and thato can’t even handle a customer complaint. I don’t want my money back but I just want an exchange. Surely as a loyal customer they can assist.

I was give leona'snumbers that I called 3times and never even had the decency to pick up my call nor return it. What business are you running with the likes of thato and leona’s. These people don’t have customers best interest at all. The worse part is that I overheard Thato call the so called leaona feeding her, his story. Leona are you an area manager or a brownies scout ?

I spent a lot of money in that store and I expect service to be given not selected according to color. Yes I went there!

Does Dave know that you are running his business down the drain?

I want my money bac****!!!!!!