BP
Bathobile P
1 reviews | Active since Aug 2019
31 Aug 2019, 16:06
Bad Service
Hello Peter,around July 2019, I bought a jacket at DMF Atterbury and I only wore it once and it was torn on the side, when I returned it to the shop in August, the manager "Lebo" told me that she can't find it on the system so they can't exchange and her attitude was very disrespectful ,despite the fact that I had a slip with me. Can I please get my money back.
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DMF Stores/ Discount My Fashion's replyOfficial
03 Dec 2020, 17:21Dear Bathobile.
We have recently created this account on HelloPeter, as we realised that there were some platforms we had neglected as an opportunity to communicate with all our valued clients, and offer better services to those who have reached out to us, just as you did.
Albeit late, we would still like to take this opportunity to respond to your concerns, and hope to mend our relationship.
We have revised our Returns Policy in light of this. Please may you visit us again and give us a second chance .
We can be contacted directly on ***ion
Sincerely.
The DMF Team
We have recently created this account on HelloPeter, as we realised that there were some platforms we had neglected as an opportunity to communicate with all our valued clients, and offer better services to those who have reached out to us, just as you did.
Albeit late, we would still like to take this opportunity to respond to your concerns, and hope to mend our relationship.
We have revised our Returns Policy in light of this. Please may you visit us again and give us a second chance .
We can be contacted directly on ***ion
Sincerely.
The DMF Team
DMF Stores/ Discount My Fashion's reply03 Dec 2020, 17:21
Official
Dear Bathobile.
We have recently created this account on HelloPeter, as we realised that there were some platforms we had neglected as an opportunity to communicate with all our valued clients, and offer better services to those who have reached out to us, just as you did.
Albeit late, we would still like to take this opportunity to respond to your concerns, and hope to mend our relationship.
We have revised our Returns Policy in light of this. Please may you visit us again and give us a second chance .
We can be contacted directly on ***ion
Sincerely.
The DMF Team
We have recently created this account on HelloPeter, as we realised that there were some platforms we had neglected as an opportunity to communicate with all our valued clients, and offer better services to those who have reached out to us, just as you did.
Albeit late, we would still like to take this opportunity to respond to your concerns, and hope to mend our relationship.
We have revised our Returns Policy in light of this. Please may you visit us again and give us a second chance .
We can be contacted directly on ***ion
Sincerely.
The DMF Team