EE
Eddie E

1 reviews | Active since Mar 2009

26 Mar 2024, 08:59

Subscription not rewed after payment

Worst experience. Received e-mail to renew subscription. Made payment November 2023 and sent POP via mail several times. Subscription still has not been renewed. Sent several follow up e-mails and logged complaint on site. No response. Worst support and after sales.

0
Replies (4)
GPS Log Book
GPS Log Book's reply26 Mar 2024, 13:23
Official
 Hi Eddie, Thank you for making us aware of this. Could you please send your POP directly through to me: ***. Iv done a complete check in our support mails, and I'm unable to pick up any mails under your email address supp**** or your email account. Did you make payment into our Nedbank account? Looking forward to your soonest reply. 

Best regards,

EE
Eddie E's update27 Mar 2024, 07:59
Reviewer Update
Good day. Account e-mail is: ***
GPS Log Book
GPS Log Book's reply27 Mar 2024, 08:15
Official
Hi Eddie, Thank you for your reply, as mentioned I'm still unable to pick up your emails in our support mails, please see below screen shot:  Please could I ask you to forward your POP to me directly. ***. Could I please ask if you paid into our Nedbank account. 

Best regards,

EE
Eddie E's update27 Mar 2024, 08:17
Reviewer Update
e-mail address not visable. Please mail me personally