Poor service and after sales service

The website states that the device will be delivered 3 - 4 working days after processing of the payment.<br> <br> Payment was made om 19 November 2015. On 24 November I followed uo telephonically and I was advised to submit my Proof of Payment again. This happened again after a few days. Proof of payment was submitted three times.<br> <br> After I insisted to speak to a manager, who called me only the following day, I was promised that my order will be processed.<br> <br> I only received the device on 10 December 2015. To their own admission they had a backlog on delivery (which I don't believe), but they never contacted me to tell me that - I had to contact them and then they were trying to shift the blame from one department to the other.<br> <br> I am truely disgusted by the service and want to warn anybody about the false adverti*****t about the time it take for delivery.