Worst customer service!

<p>I paid DMC in full as requested in May for a prescribed @Home account to have them and the @Home Account removed from my credit report, they told me it would take 31 days for listing to be removed after payment is recieved. Almost 2 months later, the @Home account still appears on my credit report and is affecting me from getting any credit at any institution. Calling them is completly hopeless, all you get through to is an agent that wants to rush you off the call, doesn't listen to what the actual issue is and refers you to the credit bureau because "they've done their part". Really?, if you did I wouldn't have this issue. Digusted by the level of customer service but when they want money, then you're hounded day in and day out!. Now I've called the credit bureau and they've advised that since the account was bought by DMC, they need to update the @Home account to closed and paid! Please have a manager call me ASAP to get this revolved! </p>