RP
RENE P

1 reviews | Active since Apr 2012

25 May 2021, 12:22

WORST

Good Day

This is now at last resort that I have to lodge an official compliant against DMC.. DMC is a ********** company buying old databases and then hold you responsible for Debt that was covered by my Insurance for my retail account in 2018 / 19. DMC Cant provide me with any signed documentation that I have signed for this DMC account. DMC You have an account stating I owe you money. I have sent numerous emails to get this sorted, your call center is non existent when you phoned them. I contacted the original creditor and the account is closed with them due to prescription and insurance paid. Please close this account. Account number: ***1

0
Replies (2)
DMC
DMC's reply15 Jun 2021, 12:24
Official
Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

We trust that we have addressed your service delivery concerns in our correspondence dated 27 May 2021 and 9 June 2021.

In light of the above we have proceeded to close your query .

Kind regardsDMC Debt Management Tel: ***Email: ***
RP
RENE P's update15 Jun 2021, 17:05
Reviewer Update
Dear DMC

You have not resolved the query.

You do not respond to my queries.

I have asked for the so called agreement that I have signed with DMC, You don't want to provide the documents therefore it is considered as *****.

I again ask for the Documents

Thank you

Rene