Well i was owing tot...

Well i was owing total sport until the decide to transfer the case to DMC and we made an arrangements of paying certain amount for 3 months we had an agreement and all of the sudden they tell me im still owing more money therefore they cant issue certificate so whats more money do they want the other consultant told me that my final deduction will be on the 27th hence they deducted today and its not the final deduction whats that? Can someone help me get the management because the so called consultant refuse to give me the email for his manager