JM
Joanita M
1 reviews | Active since Mar 2016
14 Aug 2025, 13:04
Very poor service.
I paid off my finchoice account and sent a paid up letter to dmc. They informed me that there is another account with finchoice that I need to settle that I do not agree with. I logged a query and got an email with a reference nr. When called to follow up the query was nowhere to be found and I had to start all over. Now having to wait another 14 working days!! I need this cleared from my name but I am getting no help from DMC.
Helpful (0)
Replies (4)0
Replies (4)
DMC's replyOfficial
15 Aug 2025, 08:14Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
DMC's reply15 Aug 2025, 08:14
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
JM
Joanita M's updateReviewer Update
18 Aug 2025, 09:50Still waiting for someone to helo me?? How long can this take???
JM
Joanita M's update18 Aug 2025, 09:50
Reviewer Update
Still waiting for someone to helo me?? How long can this take???
DMC's replyOfficial
18 Aug 2025, 16:25Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
DMC's reply18 Aug 2025, 16:25
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
DMC's replyOfficial
20 Aug 2025, 17:05Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
We confirm that we have been mandated to collect on the account in question and that our involvement herein has been explained to you in our correspondence dated 20/08/2025
In light of the above we have proceeded to close your query.Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
We confirm that we have been mandated to collect on the account in question and that our involvement herein has been explained to you in our correspondence dated 20/08/2025
In light of the above we have proceeded to close your query.Kind regardsDMC Debt Management Tel: ***Email: ***
DMC's reply20 Aug 2025, 17:05
Official
Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
We confirm that we have been mandated to collect on the account in question and that our involvement herein has been explained to you in our correspondence dated 20/08/2025
In light of the above we have proceeded to close your query.Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
We confirm that we have been mandated to collect on the account in question and that our involvement herein has been explained to you in our correspondence dated 20/08/2025
In light of the above we have proceeded to close your query.Kind regardsDMC Debt Management Tel: ***Email: ***