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KM
Karlheinz M

1 reviews | Active since Aug 2018

20 Aug 2018, 06:59

******** Practice from DMC

Dear DMC

I have tried on countless times to contact you regarding a debt/account I never had. This so called Capitec account was from 2010 which should be prescribed according to the National Credit Act. I have asked since December 2017 to send me the documents of this so called account to no avail. It is ******* to list prescribed debt on my credit profile. In July, an amount of R300 was debited from my account without my authority which is theft. Once again, I phoned and asked to send me the documentation of this account and it’s been a month without any response.

I would like the listing to be removed completely and confirmation sent to me in this regard by the end of the week 24th of August 2018 or I will seek legal assistance on this regarding.

I am in the process of applying for finance on a vehicle and if this ******** listing is the cause of me not getting approved, I will take legal action.

Kind regards

Karlheinz Muller

0
Replies (2)
DMC
DMC's reply20 Aug 2018, 08:29
Official
Thank you for your complaint. Kindly submit your identity number and or DMC reference number to ***. As soon as we are in receipt of same, we will be in a position to investigate your complaint and provide you with feedback. Kind Regards DMC Debt Management Tel: *** Email:***

Best regards,

DMC
DMC's reply21 Aug 2018, 08:29
Official
Thank you for affording us the opportunity to investigate your complaint. We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 21 August 2018. In light of the above we have proceeded to close your query. Kind Regards DMC Debt Management Tel: *** Email: ***

Best regards,