DS
Devonne S

1 reviews | Active since Jul 2025

29 Jul 2025, 12:21

Unhappy and disappointed

Good day

I have noticed that there is an account named DMC5 which is listed on my credit profile all of a sudden with no idea or recollection of this Whatsoever neither have i ever been contacted about this. And it is appalling and disgusting that this seems to be allowed and has gone on so and affected so many people with nothing done about it especially during such a harsh and difficult time for everyone in South Africa

Kindly be advised that I have not had any communication regarding any such account. This account listed by DMC3 should in fact be dormant as it has not been acknowledged in the past three or more years. Therefore, this account is prescribed and having the account still listed on my credit profile is *******.

I have not acknowledged any such debt in the past three years or so, neither in writing or verbally. I have not made any payments towards such an account, neither have I made any agreements to pay. No summons has been issued within the last 3 years. They are in contravention of the NCA Sec 126b. It states that no person may continue collection or re-activation of such prescribed debt as a prescription Act 68 of 1969 (Prescription Act).

This so-called listing is therefore prescribed and I'm not legally bound to repay such. I request that this matter be closed and any negative information must be removed from my credit profile as soon as possible.

Please attend to this matter urgently and forward me a settlement letter to confirm that this "account" is closed and no longer affecting my credit rating.

Thank you

0
Replies (2)
DMC
DMC's reply29 Jul 2025, 15:53
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

 Kind regards                          DMC Debt Management Tel: ***
DMC
DMC's reply21 Aug 2025, 11:39
Official
Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding prescription in respect of this particular account in our correspondence dated 20 August 2025.

In light of the above we have proceeded to close your query.

Kind regards

DMC Debt Management Tel: ***Email: ***