Hellopeter
Share Your Experience
SM
Sipho M

1 reviews | Active since Oct 2018

31 Oct 2018, 16:32

UNFAIR CREDIT BUREAU LISTING

I settled my Capitec account on the 21 September 2018.DMC bought account from Capitec on the 30th of September. on the 15th of October ,I discovered that DMC listed me on the Credit bureau . I have never made any arrangements or communicate with DMC.

I don't even know this DMC firm, There was no legal obligation signed /agreed or no communication made to me before even listing me on credit bureau. The worse part is that I settled this account before they even bought it, Its really affecting my financial plans.

I dont want settlement letter from DMC as I never made arrangement with them. I want DMC them to remove the listing on my credit bureau.

looking forward to your positive response.

0
Replies (5)
DMC
DMC's reply01 Nov 2018, 08:20
Official
Thank you for your complaint. Kindly submit your identity number and or DMC reference number to ***. As soon as we are in receipt of same, we will be in a position to investigate your complaint and provide you with feedback. Kind Regards DMC Debt Management Tel: *** Email:***

DMC
DMC's reply05 Nov 2018, 08:51
Official

Good day,

This is just a reminder to submit your identity number and or DMC reference number to ***.

As soon as we are in receipt of same, we will be in a position to investigate your complaint and provide you with feedback.

Kind Regards
DMC Debt Management
Tel: ***
Email:***

SM
Sipho M's update05 Nov 2018, 11:46
Reviewer Update
I have not received any response from DMC. I tried calling their legal department more 7 times and was advised to hold I even ran out of air time.
SM
Sipho M's update07 Nov 2018, 13:25
Reviewer Update
I am still waiting for response. I called the legal number again ( ********** ). was put on hold for 10min. then line went quiet.
DMC
DMC's reply07 Nov 2018, 13:51
Official
Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 7 November 2018
In light of the above we have proceeded to close your query.
 Kind Regards
DMC Debt ManagementTel: ***Email:   ***