********* service

Hi Peter, I think you can help me seemingly DMC is so quick to ruin peoples lives but have no customer service at all. I had some credit accounts from Standard Bank back in 2007 and was unable to pay them in 2008 as I became unemployed. In 2015, I opened a current account with the same bank, but a year later was also unemployed. Earlier this year, I requested my credit report and noticed 3 Debt Recovery accounts from DMC, which have left me with a terrible credit score. I think its ***** as I have never heard from this company in all these years. I am trying to dispute these accounts but need proof from them that they are the collecting company for these accounts as some told me that they collect for the banks. I called 5 times yesterday, first call was answered by Olwethu who said the request was sent to her manager and that I should expect the letter in an hour. When I didn't receive, I called a couple of times after and Cindy answered 2 of those calls saying that she cant assist me as its assigned to Olwethu. Cindy tried to transfer me to Olwethu and I sat on the phone for so long, only to cut off. I tried again, transferred and cut off and again. The last call was answered by Sandisa, she also said the same thing. She also tried to transfer me and also said she sent Olwethu message to call me back. Its a new day and no word from Olwethu or this company. I am disgusted to say the least. Where is the proof, the communication and the ethics when dealing with customers or do DMC just ruin lives just like the many reviews on this platform