tM
tsholofelo M
1 reviews | Active since Oct 2017
25 Oct 2017, 10:00
unauthorized debit
On the 18 of September 2017 I settled my dmc account. Today this morning I was debited again a 1000 on a fully settled account. I sent an email, apparently the funds have not reflected and now I must submit a bank statement. That money for food. I don't have time to sit for 30 days for refund. I will Never ever do business or accept any debts from dmc. Worst service ever!
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Replies (2)
DMC's replyOfficial
25 Oct 2017, 11:52Dear Madam,
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
Khethiwe Siyo
Tel: ***
Email: ***
Best regards,
DMC's reply25 Oct 2017, 11:52
Official
Dear Madam,
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
Khethiwe Siyo
Tel: ***
Email: ***
Best regards,
DMC's replyOfficial
26 Oct 2017, 15:37Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 26 October 2017.
In light of the above we have proceeded to close your query.
Kind Regards
Cherise Tyson
Tel: ***
Email: ***
Best regards,
DMC's reply26 Oct 2017, 15:37
Official
Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 26 October 2017.
In light of the above we have proceeded to close your query.
Kind Regards
Cherise Tyson
Tel: ***
Email: ***
Best regards,