MT
Mercia T
1 reviews | Active since Feb 2023
26 Apr 2025, 00:33
They are taking unauthorized debit orders from my account
They are taking unauthorized debit orders from my account. Twice a month. Upon contacting them, they told me that the debit orders are no longer valid. Yet, they are still deducting unauthorized payments. They don't even bother to contact a person. A bunch of window dressing juniors on the Whatsap number.
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Replies (2)
DMC's replyOfficial
17 Jun 2025, 16:02Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
DMC's reply17 Jun 2025, 16:02
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
DMC's replyOfficial
19 Jun 2025, 14:17Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding the unauthorized debit order in our correspondence dated 18 June 2025.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding the unauthorized debit order in our correspondence dated 18 June 2025.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
DMC's reply19 Jun 2025, 14:17
Official
Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding the unauthorized debit order in our correspondence dated 18 June 2025.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding the unauthorized debit order in our correspondence dated 18 June 2025.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***