1 reviews | Active since Sept 2022
Terrible
Title: DMC Listed My Name on TransUnion for an Account That Has Already Been Settled and Closed
I would like to express my serious dissatisfaction with DMC Debt Management for listing my name on my TransUnion credit profile in connection with a *** account that has already been settled and closed.
My *** account was handed over to VVM Debt Recovery. I requested a settlement amount from VVM and paid the full settlement amount as requested. I have proof of payment and the settlement documentation, and VVM handled the matter to completion.
To my surprise, I discovered that DMC has listed the same debt on my TransUnion credit profile, despite the account having been settled. DMC never contacted me regarding this matter before the listing appeared, and I was not given an opportunity to clarify or resolve the issue with them.
I am extremely disappointed that, after taking the necessary steps to settle my debt, I must now deal with another company negatively affecting my credit profile over an account that has already been closed.
I request that DMC urgently investigate this matter, provide documentary proof of the debt and its authority to list it, and immediately instruct TransUnion to remove the listing if it cannot be substantiated or is inaccurate. I also request written confirmation once the matter has been resolved.
I have already supplied proof of payment and am not prepared to accept being unfairly prejudiced by an inaccurate or duplicate listing.
I expect DMC to take accountability and resolve this matter without further unnecessary delays.
I want my credit profile corrected and the unjustified listing removed as a matter of urgency.
Good day Sir/ Madam
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
Good day Sir/ Madam
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding this particular account.
In light of the above we have proceeded to close your query.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding this particular account.
In light of the above we have proceeded to close your query.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
