LB
LATIFFA B

1 reviews | Active since Jan 2016

28 Jan 2016, 11:29

STD BANK HANDING MY ACCOUNT TO DMC

I CLOSED MY STD BANK ACCOUNT TWO YEARS AGO , RECEIVED A NOTIFICATION THAT I NEED TO <br> PAY MY BANK FEES THAT ACCUMULATED TO R3000.00 WAS NOT CONTACTED THE VERY FIRST TIME WHEN THEY COULD SEE THE ACCOUNT WAS NOT USED, WAITED FOR THE FEES TO GO TO R3000.00 PLUS AND THEN CONTACT ME, I DID CANCEL THE ACCOUNT SO I DON'T UNDERSTAND HOW IT WAS STILL ACTIVE. <br> LAST MONTH DID NOT PAY THE FEE AGREED UPON PAYING EXPLAINED TO THEM MY HUSBAND WAS OUT OF A JOB AND SCHOOL OPENING IT WAS TOUGH ON ME, AND WILL PAY END OF THIS MONTH DOUBLE THE AMOUNT THEY SAID OK, AND NOW I GET A MESSAGE FROM DMC STATING THE HAVE TAKEN OVER THE ACCOUNT ITS NOT EVEN AN ACCOUNT BUT FEES

0
Replies (2)
DMC
DMC's reply03 May 2016, 12:26
Official

Thank you for affording us the opportunity to investigate your complaint.

 We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 25 February 2016.

 In light of the above we have proceeded to close your query.

 Kind Regards

Cherise Tyson

Tel: ***

Email:  ***

DMC
DMC's reply03 May 2016, 12:28
Official

Thank you for affording us the opportunity to investigate your complaint.

 We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 25 February 2016.

 In light of the above we have proceeded to close your query.

 Kind Regards

Cherise Tyson

Tel: ***

Email:  ***