YM
Yolandi M

1 reviews | Active since Jan 2011

10 Mar 2016, 12:42

STANDARD BANK ACCOUNT

This is the 5th different consultant that is phoning me, I have to keep on explaining the same thing over and over. I have sent the following mail: No reply!!!!<br> <br> Good Day,<br> <br> Firstly if your consultants is going to keep on harassing me I will contact the consumer act and take the matter further. I am however not the first person to complain about this. 1. 6:04 1st consultant contacted me. 2. 07:37 2nd consultant 3: 13:40 3rd consultant contacted me. About 2 weeks ago you also contacted me and I gave all info to that person in a nice formal manner. Why was I not notified in a professional way that the account is now with you???? I was not even aware of the account being changed. I have been paying of this account to Stupel and Berman for the last 2 years. Payments have been made each month. Your consultants made me feel like I am some kind of disease I do not appreciate this at all!!!<br> I would like a formal letter apologies from all of these consultants who thinks I am a disease and for thinking they are better for talking to people in such a bad manner!!!<br> Once I have received a apology letter then I will arrange a payment.

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Replies (1)
DMC
DMC's reply10 Mar 2016, 13:01
Official
Hello meadows,

Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.

Kind Regards
Cherise Tyson
Tel: ***
Email: ***