ST
SBONGILE T
1 reviews | Active since Oct 2014
08 Dec 2018, 07:49
SETTLED ALL MY ACCOUNTS BUT MY ITC RECORD NOT UPDATED BY DMC
I have settled all my accounts with DMC but my ITC has not been updated, I also didn't receive a paid up letter for my African bank account. It's really sad that one has to go to Helopeter and complain to her things done, I was receiving non stop calls to pay up, I've done that but not my name is not being cleared up on ITC, worse Capitec says I still owe them even though I have settled their accounts, meaning DMC has not updated anything regarding the settlements that I have made. I also see that your reviews on this site are very bad. You guys need to do what's right to avoid so many complaints from clients.
Helpful (0)
Replies (2)0
Replies (2)
DMC's replyOfficial
10 Dec 2018, 11:06Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
DMC's reply10 Dec 2018, 11:06
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
DMC's replyOfficial
12 Dec 2018, 10:19Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 12 December 2018.
In light of the above we have proceeded to close your query.
Kind Regards
DMC Debt Management
Tel: ***
Email: ***
DMC's reply12 Dec 2018, 10:19
Official
Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 12 December 2018.
In light of the above we have proceeded to close your query.
Kind Regards
DMC Debt Management
Tel: ***
Email: ***