See you in court DMC

I which I could give less than 1 star. In February I was notified of outstanding debt which was sold to DMC. I called DMC, got the total and made an immediate EFT payment to them on 06/02/2024. I received a settlement letter. 2 days later I log on to their website to make sure the account is closed, but there is a new account with a new account number, for the same amount. So i logged query after query and finally get a settlement letter for the second account created. Fast forward to June and I check my credit report. DMC outstanding, unpaid account. Call them. They tell me I reversed the payment on 03/02/2024. 1) you cant reverse an immediate payment 2) how do I reverse a payment before the payment is made: reversed 03/02, actually paid 06/02

I send them proof of payment, settlement letter and bank statement for the month to show nothing was reversed. fast forward 2 weeks and still nothing has been resolved.

When I try and chat to anyone at DMC my chat gets terminated via whatsapp and the DMC support chat.

I have been advised to open a case of ***** against them for opening an account on my name which did not exist (the second account they created) I have been advised to open a case of slander against them for accusing me of reversing a payment.

This is the worst company. No one call back, management is never available. They will charge you more than double what your debt is before they remove an account off your name