LB
Larrentia B

1 reviews | Active since Mar 2019

15 May 2019, 08:35

********- DO NOT give them your account details!!!

Bunch of ********. If you are ever in a situation where you need to pay off a debt through them, my advise is that you do not give your account details and rather pay via eft. They offered me a settlement, which I accepted. To my surprise they have debited a previously arranged amount and completely bypassed the new agreement.

0
Replies (3)
DMC
DMC's reply17 May 2019, 09:03
Official
Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.
 
Kind RegardsDMC Debt ManagementTel: ***Email:   ***
LB
Larrentia B's update22 May 2019, 14:04
Reviewer Update
How convenient is it that I now cannot access my profile? So I can’t see my account balance. An error message pops up stating “we could not find any account for the ID number entered”. 
LB
Larrentia B's update22 May 2019, 14:07
Reviewer Update
Also, what is taking you so long to investigate? I have the settlement letter and yet you still debited, I have no problem posting that here as well. Also the lack of transparency.