CG
Clarissa G

1 reviews | Active since Sept 2018

19 Nov 2021, 12:43

****, ********** & ******* !!!!!

I'm absolutely upset and disgusted received from DMC debt solutions. Firstly their consultants 70% of the time are confused. Secondly I have escalated a matter to them on numerous occasions but none of their Supervising staff ever called me back to rectify the issue. I have emailed *** but no luck at all!

I paid an additional amount of R 50.00 via DMC portal on my Truworths account it was receipted on the 8.10.2021. I proceeded to pay another R 100.00 via the same method on the DMC portal using the payfast method. They have not receipted my payment as they said first I had the incorrect reference on the payment in a recorded conversation and the agent said she was going to escalate it and put it forward as a receipt then when I noticed it hadn't been updated I called their call center again and they then **** to me and said it went to the wrong account !!! How can this even be as I used their portal????

I really believe this company is trying to **** honest hardworking people out of their money and I am reporting them to the NCR.

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