MM
ME M
1 reviews | Active since Jan 2021
22 Jan 2021, 08:19
**********
I had received a paid up letter from DMC for a cellphone account in Dec 2019. But today I receive an sms from the service provider saying that the account is still outstanding! Looks like DMC is a **** taking advantage of the innocent. I will definitely be taking this further.
Helpful (0)
Replies (3)0
Replies (3)
DMC's replyOfficial
02 Feb 2021, 10:40Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
Kind regards
DMC Debt Management
Tel: ***
Email: ***
DMC's reply02 Feb 2021, 10:40
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
Kind regards
DMC Debt Management
Tel: ***
Email: ***
DMC's replyOfficial
23 Feb 2021, 13:13Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your service delivery concerns in our correspondence dated 9 February 2021.
In light of the above we have proceeded to close your query.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
DMC's reply23 Feb 2021, 13:13
Official
Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your service delivery concerns in our correspondence dated 9 February 2021.
In light of the above we have proceeded to close your query.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
MM
ME M's updateReviewer Update
05 Mar 2021, 08:21I had received correspondence from DMC regarding this, saying that they would follow up and revert with feedback on the 09 Feb 2021. I have been sending mails to follow up ever since with no reply and on HelloPeter, the query has been closed but still unresolved!!!!!!
This is the reason we NEED platforms like HelloPeter in South Africa! There is absolutely no sense of service delivery whatsoever!!!!!!!!!!!!!!!!!
This is the reason we NEED platforms like HelloPeter in South Africa! There is absolutely no sense of service delivery whatsoever!!!!!!!!!!!!!!!!!
MM
ME M's update05 Mar 2021, 08:21
Reviewer Update
I had received correspondence from DMC regarding this, saying that they would follow up and revert with feedback on the 09 Feb 2021. I have been sending mails to follow up ever since with no reply and on HelloPeter, the query has been closed but still unresolved!!!!!!
This is the reason we NEED platforms like HelloPeter in South Africa! There is absolutely no sense of service delivery whatsoever!!!!!!!!!!!!!!!!!
This is the reason we NEED platforms like HelloPeter in South Africa! There is absolutely no sense of service delivery whatsoever!!!!!!!!!!!!!!!!!