NK
Nonhlanhla K

1 reviews | Active since Aug 2025

28 Aug 2025, 13:22

****s

I have been paying dmc since 2021 and i only stopped paying last year june 2024 when i was out of work however on my credit report it says i have not been paying them since 2023 thy lie on my credit report they have no TCF and integrity if you complain to them they tell you that the report gets updated by the company in which they took the book from funny enough when you call the company they tell you they sold the book to dmc whatever happens on credit report is on dmc,they lie so much that when you pay u feel so hurt by the fact that they lie even on the very profile you pay month in month out.

0
Replies (6)
DMC
DMC's reply28 Aug 2025, 13:28
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regardsDMC Debt Management Tel: ***Email: ***

Best regards,

DMC
DMC's reply05 Sept 2025, 12:06
Official
Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account in our correspondence dated 05/09/2025.

In light of the above we have proceeded to close your query.

Kind regardsDMC Debt Management Tel: ***Email: ***

Best regards,

NK
Nonhlanhla K's update05 Sept 2025, 12:18
Reviewer Update
Good Day

Close it how as my credit record is still damaged by the claims you have made that you have not received any payment since 2023 instead of july 2024.

You have not even sent anything to me in regards to this and query that is unprofessional of you.
NK
Nonhlanhla K's update05 Sept 2025, 12:27
Reviewer Update
There was never a time I missed payments or paid laye and u know it as an institution you are just lying to protect yourself I can provide proof
DMC
DMC's reply05 Sept 2025, 13:22
Official
We appreciate your continued feedback following our direct conversation. Due to the personal nature of account details, we're unable to discuss specific accounts on this platform. We'll be in touch with you shortly through the communication channel you've already provided.

Best regards,

DMC
DMC's reply08 Sept 2025, 10:25
Official
Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account in our correspondence dated 08/09/2025.

In light of the above we have proceeded to close your query.

Kind regardsDMC Debt Management Tel: ***Email: ***

Best regards,