KL
Kim L

1 reviews | Active since Aug 2014

23 Jul 2017, 11:27

Remove My Listing - ********* Business Practice

<p>To Whom It May Concern</p> <p> </p> <p>I trust that this email finds you well.</p> <p> </p> <p>I recently checked my Transunion credit profile, only to find that I have recently been listed for an alleged account in 2008.</p> <p> </p> <p>I called Transunion and was provided with the number for your offices.</p> <p> </p> <p>I spoke to Linda Tukhuta on the 21st July 2017 around 8:20am and was unable to resolve this matter. I left a message for a manager to call me back and received no telephone call by 13:00 (which was the promised time).</p> <p> </p> <p>I then contacted your offices again later that day and spoke to Lihle (surname unknown) at around 13:30pm and asked to speak to management (who were still in meetings).</p> <p> </p> <p>I received a call around 13:45 from Luyulo and was advised that I would be called at 14:30 as Luyolo has a meeting to attend to. No call back was received.</p> <p> </p> <p>I attempted to contact your offices again on the same day at around 16:40 only to get a voice prompt telling me that the offices are closed.</p> <p> </p> <p>1) I do not acknowledge this debt<br />2) Nobody has contacted me in the last 3 years verbally or in writing and if this was my debt, it would have prescribed<br />3) The ID number given to me by Linda Thukuta does not match my ID number yet this has been listed on my profile<br />4) The cellphone number given to me by Linda Thukuta does not match my cellphone number</p> <p> </p> <p>My rights have been violated and this listing is effecting my credit profile.</p> <p>I would appreciate that this be removed from my profile with immediate effect.</p> <p> </p> <p>The listing reference as shown on my ITC record, is 197 283 88.</p> <p> </p> <p>Please contact me urgently regarding this matter.</p> <p> </p> <p>I have also sent an email to Donee Welgemoed and Luyolo whom I am advised share the same email account ********** <p> </p> <p>Best Regards</p> <p>Kim Lawrence</p>

0
Replies (2)
DMC
DMC's reply25 Jul 2017, 09:34
Official
Dear Madam, Thank you for your complaint, we will proceed to investigate and will provide you with feedback. Kind regards Khethiwe Siyo Tel: *** Email: ***
KL
Kim L's update01 Aug 2017, 22:20
Reviewer Update

Dear Khetiwe

I called your offices last week Tuesday and spome to you regarding this matter and I have to date not recieved any feedback.

This listing on my ITC record for an alleged account in 2008 has not yet been recieved and would have anyway prescribed if it was mine amd is unenforceable.

I would like urgent feedback on this please as it is affecting my credit score and I am unable to access credit.

I have spoken to a lawyer regarding this matter and am advised that I may be able to quantify my damages and proceed with a claim against DMC.

I have no interest in pursuing this option but may have to access legal assistance on this matter should we be unable to resolve this.

Regards

Kim