R33 500 OWED TO DMC FOR A ABSA ACCOUNT BUT DEMAND R36 000 FOR SETTLEMENT WITH NO SETTLEMENT LETTER PROVIDED

Item: DMC
Rating: 1
Author: Gci N

DMC PROMISED TO GIVE ME A DISCOUNT ON MY ABSA ACCOUNT AND A SETTLEMENT LETTER. ONLY TO FIND THAT I OWE R33 5OO AND NOW I HAVE TO PAY R36 000 AS A SETTLEMENT. INSTEAD OF A DISCOUNT, IT WAS AN INCREASE. KNOWING THAT THEY ARE TAKING ME FOR A RIDE, IT HAS TAKEN THEM MORE THAN 3 WEEKS TO PROVIDE ME WITH THE SETTLEMENT LETTER

Helpful (0)

Replies (2)

DMC's replyOfficial

24 Apr 2026, 08:25

Dear Sir/ Madam

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards
DMC Debt Management
Tel: ***
Email: ***

DMC's reply24 Apr 2026, 08:25

Official

Dear Sir/ Madam

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards
DMC Debt Management
Tel: ***
Email: ***

DMC's replyOfficial

28 Apr 2026, 16:03

Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account.
In light of the above we have proceeded to close your query.

Kind regards
DMC Debt Management
Tel: ***
Email: ***

DMC's reply28 Apr 2026, 16:03

Official