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ZB
Zama B

1 reviews | Active since Jan 2019

25 Aug 2025, 20:07

Putting incorrect information on my credit report and decreasing my score.

I recently discovered an account under the name DMC6 on my credit profile, supposedly opened in 2021. I have never app**** for or had any dealings with this company, and I do not recognize this account at all. With a payment repayment of R350 and 3 missed payments. This is unauthorized and inaccurate information, and I am requesting that it be removed from my credit profile immediately. I expect DMC6 to take this matter seriously and ensure the account is deleted. It is damaging my credit and now appears as 3 missed payment for a loan I am not aware of. Account ending with 9361

0
Replies (4)
DMC
DMC's reply26 Aug 2025, 08:05
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards
DMC Debt Management 
Tel: ***
Email: ***
ZB
Zama B's update28 Aug 2025, 18:48
Reviewer Update
Any feedback on this
DMC
DMC's reply29 Aug 2025, 08:15
Official
Thank you for your message, we have however sent you correspondence dated 26/08/2025 requesting further requirements to further investigate.

Kind regards
DMC Debt Management 
Tel: ***
Email: ***
DMC
DMC's reply08 Sept 2025, 08:23
Official
Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we were unable to proceed further with the investigation due to no receipt of the additional information. 

In light of the above we have proceeded to close your query.

Kind regards
DMC Debt Management 
Tel: ***
Email: ***