ZM
Zandile M

1 reviews | Active since Dec 2020

17 Nov 2025, 07:29

Prescribed Letters

I’ve emailed truworths and identity asking for prescribed letters as the accounts are over 3 years and was informed that the debt was sold to DMC. I’ve emailed them but still no communication from them. I fail to understand why they are showing on my credit report

0
Replies (3)
DMC
DMC's reply17 Nov 2025, 08:28
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regardsDMC Debt Management Tel: ***Email: ***

ZM
Zandile M's update18 Nov 2025, 12:38
Reviewer Update
I received Truworths but haven’t received the one for Identity.
DMC
DMC's reply18 Nov 2025, 13:02
Official
 We appreciate your continued feedback. Due to the personal nature of account details, we're unable to discuss specific accounts on this platform. We'll be in touch with you through the communication channel you've already provided. 

 Kind regardsDMC Debt Management Tel: ***Email: ***