KM
Kagiso M
1 reviews | Active since Jan 2023
22 Jul 2025, 06:35
Prescribed account
Upon settling my accounts that was handed over to DMC I’ve learnt that they have listed me for an account that was opened in 2015 with capfin, I never acknowledged nor made payment on this account since then. I pulled a statement from their online portal and it states that the account was only opened in 2022 which is incorrect and I find it *****ulent as I’ve never interacted with capfin for almost a decade now. I sent an email with a letter addressing the matter as prescribed in line with the debt prescription act but I have never heard anything from this company to this date yet they are tarnishing my credit record with this ******** listing .
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Replies (3)
DMC's replyOfficial
22 Jul 2025, 09:34Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
DMC's reply22 Jul 2025, 09:34
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
KM
Kagiso M's updateReviewer Update
25 Jul 2025, 06:28As per your communique on your other platforms of contact my matter should be resolved in not more than 14 working days. If the above said is not resolved I will therefore conclude that you wish not to resolve this matter on an amicable basis.
You have already violated my rights by listing a 10 year old capfin account which you knew upon purchasing that this debt is prescribed, further your staff tries as hard as they can to get us acknowledge the prescribed debts through their unnecessary weak tricks.
You have already violated my rights by listing a 10 year old capfin account which you knew upon purchasing that this debt is prescribed, further your staff tries as hard as they can to get us acknowledge the prescribed debts through their unnecessary weak tricks.
KM
Kagiso M's update25 Jul 2025, 06:28
Reviewer Update
As per your communique on your other platforms of contact my matter should be resolved in not more than 14 working days. If the above said is not resolved I will therefore conclude that you wish not to resolve this matter on an amicable basis.
You have already violated my rights by listing a 10 year old capfin account which you knew upon purchasing that this debt is prescribed, further your staff tries as hard as they can to get us acknowledge the prescribed debts through their unnecessary weak tricks.
You have already violated my rights by listing a 10 year old capfin account which you knew upon purchasing that this debt is prescribed, further your staff tries as hard as they can to get us acknowledge the prescribed debts through their unnecessary weak tricks.
DMC's replyOfficial
30 Jul 2025, 16:38Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding prescription in respect of this particular account in our correspondence dated 29 July 2025.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding prescription in respect of this particular account in our correspondence dated 29 July 2025.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
DMC's reply30 Jul 2025, 16:38
Official
Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding prescription in respect of this particular account in our correspondence dated 29 July 2025.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding prescription in respect of this particular account in our correspondence dated 29 July 2025.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***