SM
Solly M

1 reviews | Active since Dec 2016

14 Sept 2020, 09:07

Poor service from DMC regarding my Paid up Cell C account.

My Cell C account was handed over to these guys and they seem to not know what they do as they haven't updated my profile with ITC nor they cannot provide proof that it was done. All i need is for this Cell C account to be removed from ITC and shows as paid up. this was done in August already. Please assist as i'm being sent from pillar to post with this query.

0
Replies (3)
DMC
DMC's reply14 Sept 2020, 09:28
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards                          
DMC Debt Management 
Tel: ***
Email: ***
DMC
DMC's reply14 Sept 2020, 09:47
Official
Dear Sir 

Thank you for affording us the opportunity to investigate your complaint.

We trust that we have clarified the listing that is reflected on your credit profile in our correspondence dated 14 September 2020. .

Kind regards
DMC Debt Management 
Tel: ***
Email: ***

DMC
DMC's reply28 Sept 2020, 16:10
Official
 Thank you for affording us the opportunity to investigate your complaint. 

We trust that we have addressed your service delivery concerns.

In light of the above we have proceeded to close your query. 

 Kind regards                          DMC Debt Management Tel: *** Email: ***