Poor service from Dmc employee

Item: DMC
Rating: 1
Author: Mbalenhle N

I called in today and the gentleman who was assisting me was very rude. He hang up on me. I paid through DMC Debtors last year for my Identity and Truworths account from April to June. I got the paid up letters today and they didn't update my credit status. I've been trying to open accounts and I'm failing because of their negligence. Their service is very poor.

Helpful (0)

Replies (2)

DMC's replyOfficial

25 Sept 2025, 11:52

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards DMC Debt Management Tel: *** Email: ***

DMC's reply25 Sept 2025, 11:52

Official

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards DMC Debt Management Tel: *** Email: ***

DMC's replyOfficial

01 Oct 2025, 13:40

Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account.

In light of the above we have proceeded to close your query.

Kind regardsDMC Debt Management Tel: ***Email: ***

DMC's reply01 Oct 2025, 13:40

Official