JL
Jay L

1 reviews | Active since Jan 2017

30 Oct 2018, 08:23

Poor Service and *****

Poor service given,

I have been getting phone calls in the last few months about my debt i have made 4 years ago.

Within this 4 years i have not received letters or emails or text messages. The alleged debt has prescribed. Unless you can proof otherwise, close my file and do not harass me again.

I had to send emails to them to check my status or account of which they could not get to anything days later i am liable but no letters or any confirmation "

If you have the proof please forward me the original contract of the loan or credit card proof of the date of default the handover amount and a breakdown of all cost and interest that has accrued since and also what i have paid when and how. Also send me a breakdown of the balance as stated by you i have a outstanding debt. I have never received any letters just threats in this last few months what happened to the 4 years where are those letters that you have sent i want all this proof.

Janine Engelbrecht

0
Replies (2)
DMC
DMC's reply30 Oct 2018, 09:09
Official
Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.

Kind Regards DMC Debt Management Tel: *** Email: ***

Best regards,

DMC
DMC's reply31 Oct 2018, 12:47
Official
Thank you for affording us the opportunity to investigate your complaint. We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 31 October 2018. In light of the above we have proceeded to close your query. Kind Regards DMC Debt Management Tel: *** Email: ***

Best regards,