Please help Dmc is taking money and don't pay it to where it belong

Good day my name is Ashtrolita since I send a message to hello Peter not once did I get a message or phone call about my identity account that I have settled and yet they call about my other account that they also purchase tell me now really they just take your money and do what they want to and you're debt stays the same I would like to know what can I do can u help me please