pethetic service
<p>on the 12th of june i confirmed with DMC that my account was paid in full and a request for paid in full letter was submitted. They told me 14 to 21 working days i will recive the letter via email. on the 10july which is 21 working day i called back to be told there was never a letter sumbitted for accout paid in full and was told today that i must wait now another 21 working days before i will get feed back.</p> <p>this is unexcepetable!!!! Pathetic service </p>
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Replies (2)DMC's replyOfficial
11 Aug 2017, 09:36Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.
Kind Regards
Cherise Tyson
Tel: ***
Email: ***
DMC's reply11 Aug 2017, 09:36
Official
Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.
Kind Regards
Cherise Tyson
Tel: ***
Email: ***
DMC's replyOfficial
23 Aug 2017, 09:36Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 21 August 2017.
In light of the above we have proceeded to close your query.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 21 August 2017.
In light of the above we have proceeded to close your query.
DMC's reply23 Aug 2017, 09:36
Official
Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 21 August 2017.
In light of the above we have proceeded to close your query.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 21 August 2017.
In light of the above we have proceeded to close your query.
