SM
Sanele M

1 reviews | Active since Feb 2023

22 Sept 2025, 12:19

Paid up latter

Two accounts were paid up last year March however on their system show my accounts still active and can’t solve this issue, I’ve send proof of payment but kept on sending messages. I need help to resolve this matter

0
Replies (12)
DMC
DMC's reply22 Sept 2025, 12:38
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regardsDMC Debt Management Tel: ***Email: ***
SM
Sanele M's update22 Sept 2025, 15:46
Reviewer Update
Pls provide me with your turnaround time since this matter has been pending since last year and it’s been affecting my credit score badly
DMC
DMC's reply22 Sept 2025, 17:08
Official
We appreciate your continued feedback. Due to the personal nature of account details, we're unable to discuss specific accounts on this platform. We'll be in touch with you shortly through the communication channel you've already provided.

DMC
DMC's reply23 Sept 2025, 17:09
Official
We appreciate your continued feedback.  We'll be in touch with you shortly through the communication channel you've already provided.
DMC
DMC's reply25 Sept 2025, 14:53
Official
Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account.

In light of the above we have proceeded to close your query.

Kind regardsDMC Debt Management Tel: ***Email: ***
DMC
DMC's reply26 Sept 2025, 08:01
Official
 We appreciate your continued feedback. Due to the personal nature of account details, we're unable to discuss specific accounts on this platform. We'll be in touch with you shortly through the communication channel you've already provided. 
DMC
DMC's reply26 Sept 2025, 10:36
Official
We appreciate your continued feedback. We'll be in touch with you through the communication channel you've already provided. 
Kind Regards
DMC Debt Management Tel: ***Email: ***

SM
Sanele M's update26 Sept 2025, 10:45
Reviewer Update
I’ve been patiently waiting for corespondent emails or sms but no feedback
DMC
DMC's reply26 Sept 2025, 10:49
Official
Thank you for your continued feedback, we will proceed to investigate the raised matter and will provide you with feedback.

Kind regardsDMC Debt Management Tel: ***Email: ***
DMC
DMC's reply29 Sept 2025, 14:26
Official
Thank you for your continued feedback, we will proceed to investigate the raised matter and will provide you with feedback.

Kind regardsDMC Debt Management Tel: ***Email: ***
DMC
DMC's reply29 Sept 2025, 15:02
Official
We thank you for your continued feedback, we will proceed to investigate and provide you with feedback on the communication channel you've already provided.

Kind regardsDMC Debt Management Tel: ***Email: ***
DMC
DMC's reply09 Oct 2025, 16:09
Official
We appreciate your continued feedback. Due to the personal nature of account details, we're unable to discuss specific accounts on this platform. We'll be in touch with you shortly through the communication channel you've already provided.